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REDICTIVE FACTORS OF EMPLOYEES SATISFACTION IN TELECOMMUNICATION CALL CENTRE SECTOR IN TURKEY: A CASE STUDY WITH STRUCTURAL EQUATION MODEL
Rıdvan KESKİN Sadullah LUDERS Artun TOPAÇ (2021)Factors affecting employee satisfaction in call centres in Turkey isexamined with questionnaire technique through analysing their frequency,Exploratory Factor Analysis (EFA), and factors with t-test and ANOVA, and ...